The whole of what you are signing.

1. Parties and formation

This Reviewer Agreement (“Agreement”) is between Xyne Health (“XYNE”, “we”, “us”) and the person who submits the reviewer application at /pages/sample-program (“you”). You sign it by ticking the acknowledgment boxes and typing your name on that form. It takes effect on the date we send you an approval email (the “Approval Date”).

If we do not approve you, no agreement is formed, nothing in this document binds either of us, and we delete your application data on request. Your representations in section 2 are made when you sign and are read as repeated on the Approval Date.

2. Eligibility: what you promise us

By applying you represent and warrant that:

• You are at least 18 years old and legally able to enter this Agreement.
• You live in the United States and can receive a shipment at a U.S. address.
• You are applying for yourself, using your real name and your own email.
• You are not an employee, officer, contractor or immediate-household member of XYNE, our manufacturer, or our fulfillment partner.
• Nobody in your household has received a tin under this program in the current calendar year.
• You are not paid or directed by a competitor, and nobody else is giving you payment, product or any other benefit for the same review.
• Taking part does not break a rule that applies to you: an employer policy, a professional licensing rule, or a platform’s terms.

If any of that turns out to be untrue, we may end this Agreement, decline to ship, and decline to host the review on our own website. We will not ask you to remove or alter a review you have posted anywhere, and we will not treat ineligibility as a reason to suppress a review. Nothing in this section may be used in response to a review’s rating or sentiment.

3. What we provide

If approved, we ship you one full retail tin of a XYNE strip formula of your choosing, to a U.S. address, at no cost. Approximate retail value $30.00. No purchase is necessary at any point. No payment card is collected, no subscription is created, and no cash is paid.

We ask for your shipping address by email after approval. Tins ship within two business days of that address reaching us. We may substitute a comparable formula if your first choice is unavailable, and we may pause or end the program at any time. Approval is ours to give; applying does not entitle you to product. If a shipment is lost or damaged in transit we will normally reship once as a courtesy.

4. What you agree to do

• Use the product before you review it.
• Post a review within 14 days of the tin arriving.
• Base it on your own honest, first-hand experience.
• Write it yourself. Do not use AI to generate a review of an experience you did not have, and do not have somebody else write or post it for you.
• Post one review of the formula. No duplicates, and no review-swapping arrangements.
• Include the disclosure described in section 5.
• If we ask, tell us where you posted so we can check the disclosure is showing correctly. That is a compliance check and not an editorial one. We will never comment on your rating.

That is the whole ask. No minimum length, no talking points, no script.

5. Required disclosure

You must state, clearly and conspicuously inside the review itself, that you received the product free. Wording such as “I received this product free in exchange for my honest review” satisfies this. It has to be readable without clicking anything.

It does not count if it is buried in a profile bio, hidden in a block of hashtags, placed behind a “more” link, or shown only in a video description. On video, say it out loud and put it on screen. This applies everywhere you post about the product.

Platform rules apply too. Some platforms prohibit incentivized reviews outright. Amazon is the notable one. Do not post a review of a free tin where the platform’s own terms forbid it.

6. What we will never ask of you

These are binding commitments from us, enforceable against us:

• We will not require, request or imply that your review be positive.
• We will not set a minimum star rating or a target sentiment.
• We will not write, script, pre-approve or edit your words.
• We will not condition this tin, a future tin, a discount or a payment on your rating or sentiment.
• We will not ask you to remove, soften or change a review you have posted, ever, for any reason.
• We will not retaliate against you, or threaten legal action against you, because of a negative review.

7. How we handle your review

Reviews are collected through Judge.me and labeled as incentivized so a shopper can see the material connection. We publish negative and mixed reviews from this program on the same terms as positive ones: same feed, same prominence, same ordering.

On our own website we will decline to publish, or will take down, a submission only where its content requires it: unlawful material, third-party personal information, another person’s intellectual property, spam or duplicates, threats or harassment, or a disease claim we are not permitted to host. The reason will never be the rating. If we decline a submission we tell you why and give you a chance to resubmit.

This section governs only what we host. It gives us no rights over anything you post anywhere else.

8. If the disclosure is missing

We are legally answerable for how incentivized reviews appear on our site, so we need a way to fix a missing disclosure. This is the only one we will use, in order:

• We ask you to add the disclosure, and give you at least 7 days.
• If it is still missing, we may append a clear label to the review on our site reading “Reviewer received this product free”. Your words are not changed.
• If we cannot lawfully display it even with a label, we may decline to host it on our site.

We will not ask you to delete the review, and we will not use this section in response to a rating. On a platform we do not control, a missing disclosure is between you and that platform.

9. Content standards

Your review is yours, and criticism of the product is expressly welcome. You agree that it will:

• Never claim the product diagnoses, treats, cures or prevents any disease.
• Never offer medical advice, or tell somebody to stop or change a medication.
• Never state something you know to be false about a third party, and never be defamatory, harassing or discriminatory.
• Never include copyrighted material, trademarks or images you have no right to use, or a recognizable person who has not consented.
• Never reveal another person’s private information.

An honest negative opinion about the product does not breach this section, however strongly worded. This section reaches false statements of fact about third parties and unlawful content, not your view of what we sell.

10. Health, allergens, and assumption of risk

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. XYNE strips are dietary supplements, not medicine.

Read the Supplement Facts and the full ingredient list before you accept a tin. The lineup carries allergens and animal-derived ingredients that are not obvious from a formula’s name. Examples, not an exhaustive list: Intimate Vitality contains oyster peptide, which is shellfish; Bone Support contains vitamin D3 derived from lanolin, so it is not vegan; Beauty + Collagen contains animal-derived collagen peptide. Iron carries a mandatory federal warning: accidental overdose of iron-containing products is a leading cause of fatal poisoning in children under 6. Keep out of reach of children. In case of accidental overdose, call a doctor or poison control center immediately.

Do not take part if you are pregnant, may become pregnant, or are nursing; if you are under 18; if you take prescription medication that could interact; or if you have a condition, allergy or sensitivity that makes any ingredient unsuitable. Consult your physician before use. Stop using the product and seek medical attention if you have a reaction.

Assumption of risk. You acknowledge that taking any dietary supplement carries inherent risk, that you have read the ingredients, and that you voluntarily accept that risk. This does not waive, and nothing in this Agreement waives, any claim for personal injury caused by a defective product, by our negligence or gross negligence, or by our willful misconduct, nor any right that cannot be waived under the law of your state.

11. Safety reporting, recalls, and no resale

• Tell us about a reaction. Get medical care first if it is serious, then email inquireall@xyne.health. Where you can, include the formula, the lot number printed on the tin, and what happened. We are required to log, and in some cases report, serious adverse events. Telling us never limits what you may say in your review.
• Recalls. If we notify you of a recall or a safety issue, stop using the product. We arrange return or replacement at our cost.
• Do not resell or transfer it. The tin is for your personal use. Do not sell it, list it on a marketplace, or give it to a minor.
• Store it safely, out of reach of children.

12. Name, likeness, and content license

Your review stays yours. You grant XYNE a non-exclusive, worldwide, royalty-free, sublicensable license to reproduce, display, distribute and quote your review, and to use the first name, last initial and any handle or photo you submit with it, on xyne.health and in our marketing.

We will always attribute it, always carry the free-product disclosure alongside it, and never edit a quote in a way that changes its meaning or hides a criticism. You waive moral rights only as far as the law permits.

You can revoke this. Email us and we stop using your name, likeness or review in any new marketing within 30 days, and remove it from our website on request. Material already printed or already distributed may keep circulating. The license is perpetual only as to uses already made before you revoke.

13. Independent parties

You are not an employee, agent, partner or joint venturer of XYNE. You have no authority to speak for us, to make representations on our behalf, to bind us, or to use our trademarks except to identify the product you are reviewing. Your review is your statement, not ours.

14. Taxes

The tin is free. Depending on your circumstances the retail value ($30.00) may be taxable to you, and any tax owed on it is yours. We do not withhold tax and, at this value, do not expect to issue a Form 1099.

15. Your information

We collect your name, email, shipping address, application answers and typed signature to run this program and to keep a record that you agreed to it.

We do not sell your personal information and we do not share it for cross-context behavioral advertising. We do share it with the service providers who make the program work: our fulfillment partner to ship, Judge.me to host reviews, and our email provider to write to you, each under contract and only for those purposes. Full detail: Privacy Policy.

You may ask us to delete your data at any time at inquireall@xyne.health. Two exceptions: a review you have published stays published unless you ask us to remove it under section 12, and we keep the signed agreement record for as long as we need it to show the program was run lawfully.

16. Marketing email is optional

Applying does not subscribe you to marketing. We write to you about your application, your shipment and your review either way. Those are transactional. You get marketing only if you tick the separate optional box on the application, and you can unsubscribe at any time without it affecting your place in the program.

17. Indemnity

You agree to indemnify XYNE against a third-party claim, and reasonable legal fees, to the extent it arises from: (a) your breach of section 2 (eligibility); (b) content in a post of yours that is unlawful, that infringes a third party’s intellectual property, or that is a knowingly false statement of fact about a third party; or (c) your misuse of the product contrary to its labeling, or your resale or transfer of it in breach of section 11.

This section is deliberately narrow, and the following are excluded from it entirely:

• Anything arising from the rating, sentiment or opinion in your review. Criticism of what we sell can never trigger this section.
• A missing or defective disclosure under section 5. Section 8 is the only thing we do about that.
• Any claim arising from our product, our conduct, or our own statements.
• Any claim where you were not actually at fault.

It applies only to claims actually asserted against us, never to allegations we choose to settle. We will notify you promptly, will not settle a claim in your name without your written consent, and you may take part in the defense with counsel of your choosing. Your total liability under this section is capped at $2,500, except for a claim arising from your own fraud or willful misconduct.

18. No warranty

The product is provided free and, except for warranties that cannot be disclaimed by law, is provided “as is”. We disclaim implied warranties of merchantability and fitness for a particular purpose, and we do not promise any particular result. Nothing here disclaims liability for a defective product, for personal injury caused by our negligence, or for anything else that cannot be disclaimed under applicable law. Some states do not allow these exclusions, so parts of this section may not apply to you.

19. Term and termination

This Agreement runs until both of us have done what sections 3 and 4 require. Either of us may end it at any time by email; we give you 7 days to fix a breach that can be fixed before we do. If you have already received a tin when it ends, you keep it and your obligation to write a review falls away. We would rather have no review than a coerced one.

Surviving sections: 5 through 18 and 20 through 24. Section 10 (health, allergens, assumption of risk) and section 11 (safety reporting, recalls, no resale) expressly survive, because those risks outlast the Agreement.

20. Limitation of liability

To the fullest extent the law permits, XYNE will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits or lost data, arising out of this Agreement or the program.

Our total aggregate liability for all claims arising out of this Agreement is capped at one hundred U.S. dollars ($100).

That cap does NOT apply to any of the following, which are fully preserved:

• Personal injury or death caused by our negligence, or by a defective product.
• Fraud, intentional misrepresentation, gross negligence, or willful misconduct.
• Our breach of section 6, section 7, or section 8. Our review-handling promises are not worth $100, and we do not want them read that way.
• Misuse of your name, likeness or review under section 12, including any right-of-publicity claim.
• Any statutory privacy or data-protection claim, including statutory damages that cannot be limited by contract.
• Any other liability that cannot be limited under applicable law.

Some states do not allow the limitation of incidental or consequential damages, so this may not fully apply to you.

21. Disputes, arbitration, and class waiver

Please read this section. It affects how you can bring a claim.

21.1 Talk to us first. Before starting any formal proceeding, email inquireall@xyne.health describing the problem and what you want, and give us 30 days. Most things end here.

21.2 Arbitration. If that fails, disputes arising out of this Agreement are settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration happens in the county where you live, or by video, or on documents only. Your choice. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this section.

21.3 What arbitration does NOT cover. The following may always be brought in court, and this section does not restrict them:

• Any claim for personal injury or death arising from the product.
• Any request for public injunctive relief: relief aimed at stopping conduct that affects the general public. Neither of us waives the right to seek it, in any forum.
• Any individual claim within the jurisdiction of a small-claims court.
• An action to protect intellectual property rights.

21.4 No class actions. Claims must be brought individually. Neither of us may bring a class, collective, consolidated or representative action, and the arbitrator has no authority to hear one. If this waiver is unenforceable as to a claim, that claim proceeds in court and the rest of this section still applies to the others.

21.5 You can opt out. You may reject arbitration by emailing inquireall@xyne.health with the subject line “Arbitration Opt-Out” and your full name within 30 days of the Approval Date. Opting out costs you nothing, changes nothing else in this Agreement, and does not affect your participation in the program in any way. If you opt out, disputes go to the courts described in section 22.

21.6 Costs. XYNE pays all AAA filing, administrative and arbitrator fees for any claim you bring, except where the arbitrator finds the claim frivolous. If the arbitration rules would make you pay more than a court filing fee would, we cover the difference.

21.7 Severability. If section 21.3 or 21.4 is held unenforceable, that provision is severed and the remainder of this section 21 continues to apply.

22. Governing law and venue

This Agreement is governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Disputes not subject to arbitration may be brought in the state or federal courts of Delaware or, if you prefer, in the courts where you live.

Nothing in this Agreement deprives you of the protection of the mandatory consumer-protection law of your home state, or of your right to bring a claim before a regulator or in a small-claims court where you live. Where that law conflicts with Delaware law, your home-state law applies as far as it gives you greater protection.

23. Signature and electronic records

You sign this Agreement by typing your full legal name on the application form. Under the federal E-SIGN Act (15 U.S.C. § 7001) and applicable state law, that typed name has the same legal effect as a handwritten signature.

By signing you consent to receive this Agreement and every related notice electronically. You need a device with a browser and an email account to receive them. You may withdraw that consent, or ask for a paper copy at no charge, by emailing inquireall@xyne.health. Withdrawing consent ends your participation but does not affect anything already done. We keep a record of your signature, each acknowledgment you ticked, the version signed and the date, and we send you a copy on request.

24. General

• Entire agreement. This is the whole agreement about the program and it replaces anything said before it.
• Amendment. We may publish a new version for future applicants. Changes are never retroactive. You are bound only by the version you signed, and we keep a copy of it.
• Severability. If a court finds any provision unenforceable, it is severed and the rest stays in force.
• No waiver. Not enforcing something once does not give up the right to enforce it later.
• Assignment. You may not assign this Agreement. We may assign it to a successor in a merger or a sale of the business.
• Force majeure. Neither of us is liable for delay caused by something outside our reasonable control.
• Notices. To you, at the email on your application. To us, at inquireall@xyne.health. Email counts as writing.
• Headings. For convenience only; they do not change what the text means.